Privacy Policy
Effective date: September 19, 2026 · Last updated: September 19, 2026
Ty Furniture Guy LLC, doing business as The Furniture Gala ("we," "us," or "our"), operates thefurnituregalatampa.com and the retail store at 7220 N Dale Mabry Hwy, Tampa, FL 33614. This policy explains what information we collect, how we use it, and who we share it with. By using our website, submitting a form, or shopping with us, you agree to this policy.
Information we collect
Information you give us
- Name, phone number, email address and mailing address
- Delivery address, apartment or unit number, floor and access instructions
- Purchase information, including items ordered, deposits, balances and delivery dates
- Information you provide on a contact form, quote request or financing enquiry
- Communications you send us by phone, text, email or social media
Information collected automatically
- IP address, browser type, device type and operating system
- Pages viewed, time on site and referring website
- Cookies and similar technologies used to operate the site
We do not collect Social Security numbers, bank account numbers or credit card numbers on this website. Financing and lease-to-own applications are completed directly with the finance provider, not with us.
How we use your information
- To respond to your questions and quote requests
- To process orders, deposits and payments
- To schedule and complete deliveries
- To provide customer service and warranty support
- To send order updates, delivery confirmations and appointment reminders
- To send promotional messages where you have given consent
- To improve our website and our store
- To meet our legal, tax and recordkeeping obligations
SMS and text messaging
Consent. Our website form and our in-store paperwork carry two separate, unchecked consent boxes: one for service messages about your order, delivery and appointments, and a separate one for promotional messages about offers, discounts and new arrivals. Checking a box, or texting us first, is your consent to receive that type of message from The Furniture Gala at the number provided, including messages sent using an automatic telephone dialing system. Agreeing to one does not sign you up for the other, and neither is required to buy from us.
Types of messages. Order confirmations, delivery scheduling and delivery window updates, special order arrival notices, customer service replies, appointment reminders, and — if you have separately agreed to receive them — promotional offers.
Frequency. Message frequency varies based on your order activity.
Cost. Message and data rates may apply. Your mobile carrier is not liable for delayed or undelivered messages.
Opting out. Reply STOP to any message to stop receiving texts. Reply HELP for assistance, or call us at (813) 981-1843.
Consent is not a condition of purchase. You do not have to agree to receive text messages in order to buy from us.
How we share your information
We do not sell your personal information. We share it only as follows:
- Delivery personnel and carriers — name, delivery address, phone number and access instructions, only as needed to complete your delivery.
- Financing and lease-to-own providers — if you choose to apply, you are referred to that provider and complete the application with them directly. Their use of your information is governed by their own privacy policy.
- Service providers — payment processors, website hosting and business software that operate on our behalf and may use your information only to provide those services.
- Legal requirements — when required by law, subpoena, court order, or to protect our rights, property or safety, or that of others.
- Business transfer — in connection with a merger, acquisition or sale of assets.
As stated above, text messaging opt-in data and consent are excluded from all of these categories and are never shared with any third party.
Cookies
Our website uses cookies to operate the site, remember your preferences and understand how visitors use our pages. Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not function properly if you disable them.
How long we keep your information
We keep sales records, invoices and delivery documentation for at least three years as part of our Florida sales and use tax records. Marketing contact information is kept until you ask us to remove it or opt out.
Your choices
- Text messages — reply STOP to any message.
- Email — click the unsubscribe link in any promotional email.
- Phone calls — ask us to place you on our do-not-call list.
- Access, correction or deletion — contact us using the information below and we will respond as required by applicable law. We may need to retain certain records for tax and legal purposes.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The current version is always posted on this page with the effective date above. Continued use of our website or services after a change means you accept the updated policy.
Contact us
Ty Furniture Guy LLC d/b/a The Furniture Gala
7220 N Dale Mabry Hwy, Tampa, FL 33614
Phone: (813) 981-1843
Email: thefurnituregala.tampa@gmail.com
Website: thefurnituregalatampa.com